TELEHEALTH Appointments

TELEHEALTH Appointments

Telehealth services are now available at Avonhead Physiotherapy and Pilates for the duration of the COVID 19 Level 4 lock down.

Physiotherapy services via phone or video can include assessment, advice and exercise prescription.

Physiotherapy appointments will continue to be claimable under ACC and we can lodge new claims with ACC if you have a new injury.

The video and phone consultations will be 30 mins for an Initial appointment and 15 mins for a Follow up appointment. Phone and video consultations are a paid service.

Fees for Video Telehealth Consultation:

Initial ACC consultation: $20             Folllow Up ACC consultation: $10

Initial Private consultation: $45         Follow up Private consultation: $30

We will send you an invoice on the day of your consultation.

Further information regarding phone consultations coming soon.

How to make a phone or video Telehealth Consultation:

To book a phone or telehealth appointment you can call the clinic as usual on 03 358 8889.  If we do not answer the phone please leave a message and we will return your call on the same day.  You will be able to arrange a phone or video consultation Monday to Friday at a time that best suits you.

Prior to your first video consultation you will receive an email explaining how to log into your consultation.  For laptap users you will be provided with a link that you can click on 5 minutes before your appointment.  If you are using a camera phone or tablet you will be provided with a link to an app you can download for free.

At the completion of your consultation our physiotherapist will rebook you for your next appointment if required and  will email you your prescribed exercises and any further advice or information.

Our telehealth service will remain available until we are able to reopen the clinic.  If you have any questions regarding our telehealth service please do not hesitate to contact us on 03 3588889 or at [email protected]

We understand these are challenging and worrying times, we at Avonhead Physiotherapy and Pilates are going to try and help work through this with you, by bringing the Physiotherapy to you, in your home.